Application Support Analyst

Experienced Application Support Analyst & Manual Tester Seeking New Opportunities

Skills

Application Support & System Maintenance

Manual Testing (Creation & Execution of Test Cases)

Release & Deployment Management

SQL & Database Administration

Defect Tracking & Quality Assurance

Android Development (Agile & Scrum methodologies)

Strong Communication, Analytical Thinking & Teamwork

Experience

Sanlam (2019 – Present): Application Support Analyst, managing incidents, functional testing, regression packs, and continuous improvement in testing processes.

Sanlam (2018 – 2019): Service Desk Technician, resolving Level 1 & 2 incidents, improving SLA response, and customer satisfaction.

ABSA (2018): Service Desk Consultant, frontline IT support ensuring service restoration within agreed SLAs.

University of Pretoria (2017): Desktop Support, handling AD migration and system rollouts across 4000+ devices.

CodeTribe Academy (2016 – 2017): Android Developer Trainee, developing mobile applications using Agile/Scrum.

Details

Remuneration:40000 to 100000
Province:Gauteng
Education level:Diploma
Have own transport:Yes
City:Johannesburg, Pretoria
Type:Permanent Contract Temporary
Job level:Senior


Posted on 02 Oct 12:35, Closing date 1 Nov