Management and leadership skills
If you want to advance within your company, it's likely that you will have to take on a leadership role.
Great leaders and managers are followed because people trust and respect them to make the right decisions - and want to follow their lead.
What will be covered on this two-day workshop?
This two-day workshop deals one on one with the delegates, utilising not only theoretical tools but focusing strongly on practical examples and exercises, whilst at the same time utilising real issues to demonstrate improved efficiencies in dealing with their new responsibilities and challenges. This workshop will equip them with the tools they will need to successfully lead and manage their teams.
They will have a clear understanding of what leadership and management entails, have improved verbal and written communication skills, have a clear understanding of goal setting, how to manage change and be equipped with enhanced skills in dealing with conflict and difficult situations.
They will have a clear understanding of their challenges and key role in the organisation and how their improved skills will enable them to lead their team to work together towards achieving the goals of the business.
Workshop content
-Assessing the various ways of successfully managing people and finding the method most suited to you
-Discovering ways of raising sensitive topics in informal meetings to ensure you get the point across
-Knowing when an informal meeting is not going to achieve results and where to go from there
-Training yourself to deal with awkward situations as soon as they arise and not waiting until they get out of control
-Using techniques to discipline your staff in a way that not only corrects their behaviour, but also motivates them
-Communicating effectively with your staff by clearly stating your requirements and listening carefully to complaints and suggestions
-Leading by example: avoiding common unproductive people management behaviours!
-Constantly re-looking and monitoring the way you manage to ensure you are not drifting into bad management habits
Two-day workshop outline
-When do you lead and when do you manage?
-What is a leader?
-What is a manager?
-The leader as coach
-The definitions of leaders and managers are juxtaposed. The role of the leader as coach is explained and explored.
-Building and developing a team
-Getting a team 'game plan' together
-Training and practising
-Build a system of recognition that works for your team
-Necessary elements
-Testing and changing
-Recognise and reward consistently
Getting a team together means you need the right 'players'. How do you identify talent? And how do you develop talent? Helping yourself become leaders in their own positions will strengthen the team exponentially. But to keep them motivated means they need to be recognised and rewarded - within a system that works for your team.
-A strategy within a strategy
-What's your strategy? Developing a team strategy within a company strategy
-Quarterly reviewing, adjusting and updating of strategy
-Why
-How
-Using your strategy as a management tool
-Strategy Tools
-SWOT
-PEST
-TOWS
-Porter's five forces
-Critical success factors
-Setting goals
All companies or organisations have operating strategies designed to help them reach their objective. A team strategy that fits into the strategy of the bigger organisation is an invaluable tool.
Time: 09:00 - 16:30
Venue: Benvenuto Conference Centre in Randburg, Johannesburg
Cost: R4,500 (excl VAT)