Operational Planning
The qualifying learner is capable of:
• Developing an operational plan for a unit.
• Implementing an operational plan.
• Monitoring, measuring and evaluating the achievement of goals and objectives.
Module one: develop operational strategies for a unit
1.1 Examine the Strategic Plan of the Organisation
1.2 Develop Operational Strategies
1.3 Align the Operational Strategy
1.4 Develop Goals, Objectives and Performance Standards
1.5 Involve Stakeholders to Obtain their Commitment
Module two: develop an operational plan for a unit
2.1 Develop the Operational Plan
Elements of an Operational / Business Plan
Techniques for Identifying Strengths and Weaknesses
The Situation Analysis - SWOT
The PEST Analysis
2.2 Validate Measurable Parameters
2.3 Describe Monitoring Systems
2.4 Obtain Feedback on the Operational Plan
Module three: implement an operational plan
3.1 Implement the Operational Plan
Approaches to and Tools for Implementing Actions
3.2 Use Available Resources Optimally
3.3 Encourage the Use of Control Measures
Module four: monitor, measure and evaluate the achievement of goals and objectives
4.1 Monitor the Performance of the Unit
4.2 Conduct Performance Reviews of Team Members
4.3 Implement Recommendations on Corrective Action
4.4 Evaluate Results
Venue: Centurion
Date: 17 May 2016 to 18 May 2016
Venue: Durban
Date: 17 May 2016 to 18 May 2016
Venue: Bloemfontein