Course in interviewing skills for fraud examiners and auditors
The success of any investigation, whether criminal, civil, disciplinary, audit or compliance related, is directly linked to the amount of information that is obtained.
At the end of the day a witness or informant ultimately provides 90% of the information which may or may not be contained in a recorded statement. Unfortunately most organisations do not appreciate this simple fact.
This course is structured to enable interviewers to obtain more reliable information from interviewees in an ethical and lawful manner to ensure the eventual admissibility of the information in a court or disciplinary hearing.
Delegates are also encouraged to take part in role-plays during the course and they will then be evaluated in an atmosphere conducive to learning. This provides delegates with the opportunity to learn from their mistakes before these mistakes are repeated in real-life.
Course outcomes
This comprehensive course aims:
- To formally, yet practically, introduce and enable the fraud examiner and auditor to be successful in conducting an interview within the current forensic environment.
- To develop the people knowledge, skill and behaviours required by a professional fraud examiner and auditor to successfully manage the people dynamics during the interviewing process.
outline of course content
The psychological basis of the interview:
- Personality types and how the interviewer should deal with this
- How the interviewer's behaviour may influence a suspect to cooperate
The interviewing process:
- Preparing for an interview
- The interview environment and lay-out
- Interview strategies
- Developing rapport
- Questioning skills
- Summation of the interview
Legal requirements and issues:
- The employee's duty to cooperate
- Employees rights
- When is it necessary to explain a suspects constitutional rights
- The content of the rights to be explained
- Confessions and admissions
Techniques to detect deception:
- Verbal and non-verbal communication
- The use of statement - and voice stress analysis
- Polygraphs as truth detection techniques: practical and legal issues
The convergence of theory and practice:
- Case studies will be presented by experts in the field
- Role plays by willing participants will be video recorded. Thereafter participants will debriefed and the recordings discussed.
Time: 08:30 - 16:00
Venue: SRC Chamber, Pretoria