The modern professional receptionist and personal assistant seminar

Is the traditional receptionist role no longer relevant? And for the PA too?
Some radical businesses seem to think so and have opted to forego the position altogether! Much more common though, 95% of businesses are constantly on the lookout for a frontline representative who can do more than just answering the phone and welcoming visitors.

The role of the receptionist/front desk and PA operator has changed dramatically over the past few years. In addition to performing general reception duties, they are required to make decisions, solve problems, handle safety concerns and communicate with professionals at all levels. In just the first few minutes of interaction with a customer or visitor, the receptionist sets the tone for the company. As a matter of fact , the modern receptionist serves as a crucial central coordination point for the organisation and their contacts with clients and suppliers.

As a receptionist do you at times find yourself idle and wanting to do more but lack the skills? Or perhaps you are so busy that you feel overwhelmed and struggling to cope with modern business challenges? We have designed this two-day intense workshop with all these issues in mind. The modern professional receptionist and personal assistant seminar provides the perfect platform to help you make the transition from the traditional telephonist to a business savvy customer-focused professional all-rounder.

Date: 10 March 2016 to 11 March 2016
Time: 08:00 - 16:30
Venue: Johannesburg
Cost: R5,000

Date: 10 March 2016 to 11 March 2016
Time: 08:00 - 16:30
Venue: Durban
Cost: R5,000

Date: 10 March 2016 to 11 March 2016
Time: 08:00 - 16:30
Venue: Cape Town
Cost: R5,000