Short course in business process modelling
Process modelling is essential to business process management success and documenting all the processes further aids communication throughout the organisation.
The objective of this practical and interactive course is to introduce two best practice industry process modelling standards to address most common process modelling needs. Delegates will also acquire a solid understanding of practical tools and techniques for modelling business processes. This course provides insight on how to depict business processes by means of models in order to prepare for the analysis and improvement of business process performance. Delegates will learn the importance of creating the right viewpoint and context for process modelling as well as the definition of clear boundaries. The course is hands-on, case study-based, and delegates will be able to immediately apply what they learn within their own organisation.
After successful completion of this course, delegates will be able to:
• Define what a business process is;
• Explain the history and development of process modelling;
• Describe the process viewpoint and scope;
• Collect data for process modelling;
• Differentiate between the BPMN and IDEF0 process modelling standards;
• Apply the BPMN and IDEF0 industry standards to model business processes;
• Model business processes by using selected modelling software;
• Identify opportunities and problem areas within existing business processes; and
• Design and document robust and reliable processes that meet the needs of users and
the organisation.
Time: 08:30 - 16:30
Venue: Pretoria
Cost: R9,000 per person