Cleaning and serving staff business etiquette
This workshop is aimed at cleaning and serving staff and is excellent for training new employees and refreshing existing employee's skills.
This course will assist and provide the learner with increased workplace management skills and aim to instill a sense of responsibility. Improve attention to detail, highlight the importance on all aspects of hygiene within the workplace and to increase the delegate's confidence and competence in fulfilling their tasks.
Basic telephone skills and importance of customer service are also covered to prepare delegates for a possible promotion into a receptionist or junior office admin position.
We cover how to be considerate of others, appropriate dress, the workplace versus social situations, conversation skills, and small talk. Cultural differences affecting South African's in everyday business.
Date: 18 February 2016Venue: Birchwood Hotel & OR Tambo Conference Centre, Boksburg
Cost: R2250 (excl vat)
More info:
Benvenuto Conference Centre in randburg