Short course in business process management
Businesses experience constant pressure from competitors and this forces them to continually evolve by redesigning, implementing and managing innovative business processes. This course in business process management provides an overview of the art and science of managing a business.
Delegates are exposed to the basic concepts, tools and skills required as well as the difficulties experienced when introducing business process management into an organisation.
Learning outcomes:
After completion of the course, delegates will be able to:
- Identify processes in his/her environment;
- Design a basic process;
- Conduct basic analysis of processes;
- Understand business process management as a discipline in the enterprise architecture environment;
- Recognise the major players in the business process management tool market;
- Understand the use of business process management methodologies;
- Discuss the change management challenges presented by business process management implementation;
- Understand the unique challenges of a business process management team;
- Understand the role that business process management plays in organisational governance;
- Understand the business process management lifecycle;
- Understand the value drivers behind business process management; and
- Understand how the strategy drives business process management initiatives.
Course content:
The course covers the following topics:
1. Explaining the concept of model-driven architectures
2. Understanding processes
3. Process modelling notation and methods
4. Exposure to modelling tools
5. Process analysis and design
6. Management of a BPR initiative
7. Process optimisation and re-engineering
8. Creation of an organisation-specific BPM methodology
9. Change management and organisational buy-in
Entry requirements:
Delegates should at least have a B-Degree.
Date: 31 August 2015 to 07 October 2015Time: 08:00 - 16:00
Venue: University of Pretoria, Main Campus, Pretoria
Cost: R14,300 (VAT incl.)