Performance management course
This course aims to assist managers with the planning and execution of performance agreements for the organisation as a key aim of the performance management process is to develop the team to assist the organisation in achieving its objectives. Key areas to be covered are cascading the corporate plan to divisional plans and ensuring the KPIs are SMART, assisting with Divisional Plans and the balance scorecards for Heads of the divisions, assist with individual Key Performance Areas and ensuring they are SMART and the roles of the moderating committee.
What will be required of you?
You will be required to attend the classroom-based contact session. After completion of the contact session you will be required to complete an individual assignment.
What will the post-programme assessment entail?
You will be required to complete (and pass) an individual assignment with a high emphasis on learning through 'doing' where learners are presented with real life and workplace case studies.This allows you to assess your return on investment in correlation to your team's performance and improvement.
Certificate
On successful completion of the programme (which requires attendance of the classroom-based contact session as well as passing of the assignment), you will receive a certificate of competence from the University of Pretoria
Learning outcomes:
After completion of this course, relevant key players will have the knowledge and skills to enable them to perform efficiently in the work environment.
Outline of course content:
The following topics will be covered:
1. Cascading the corporate plan to divisional plans and make sure the KPIs are SMART
• Unpacking and realising the scope of business plan management
• Why is it important
• The link between corporate plan to divisional plans/daily management
• Corporate plans to divisional plans and continuous Improvement.
• Establishment of divisional objectives and targets from corporate objectives (the process)
• The process of cascading the objectives
• Applying the SMART principle and test
• A practical assignment to apply knowledge gained in practical manner
2. Assisting with divisional plans and the balance scorecards for heads of the divisions
• Breaking down of objectives and goals
• Basic formats/structure of KPI's/targets and balance score card documentation
• The review and PDCA cycle
• Structure division 'target statement' - and level one performance indicatives
• Divisional KPI visual management
3. Assist with individual key performance areas and make sure they are SMART
• The building of KPA sheets (workshop style)
• Review cross functionally by presenting the drafts
• Apply the SMART test
• The improvements after cross functional feedback
4. The roles of the moderating committee
• The need to cross reference divisional dependencies
• Key roles and functions of moderating committee
• Continuous improvement and KPI contingency rules
• An integrated business balance score card and reportable items
Time: 08:00 - 16:00
Venue: University of Pretoria, Main Campus, Hatfield, Pretoria
Cost: R7,200 (VAT incl.)