Change management
The challenges of change in the modern era require of managers to apply a holistic approach to change management. Successful change requires an accountability fit - therefore a cadre of managers that own the change process. This programme will focus on those competencies required to ensure successful change.
Research highlighted the primary reasons for change failure as follows:
• Change management competence
• Resistance to change
• Inability of managers to deal with resistance
• Poor strategic alignment
• Lack of leadership visibility and support
• Poor transition leadership
This programme will focus on enabling managers to align themselves with best practice in managing successful change as well as how to lead through productive influence in times of change.
Learning outcome:
After completion of any of our Change Management courses, delegates will have the ability to:
- Ensure a comprehensive understanding at organisational as well as the strategic intent
- Align own area of responsibility to change vision
- Communicate and influence effectively to ensure leadership team is on-board
- Create focus for change in own area of responsibility
- Strategic alignment
- Deal with resistance to change at various levels
- Formulate stakeholder communication plan
- Conduct risk analysis
- Conduct system analysis to determine causes for change failure
- Additional areas - success requirements for mergers and acquisitions
- Understand requirements for effective leadership towards successful change
- Formulate SMART change objectives
- Ensure resource capacity to support change strategy achievement
- Communicate effectively at all levels during change
- Understand requirements for effective transitions
- Manage transitions
- Determine critical success factors
- Lead the change
- Deal with resistance to change at various levels
Outline of course content:
The course will include the following topics:
• Understanding the challenges of managers in change
• Requirements for successful change
• The reality of change - a suggested model
• Understanding the pressure for change - creating a sense of urgency
• Ensuring buy-in and believe-in at an early stage through effective communication to the leadership team
• Creating focus in the right areas for successful change
• Mergers and acquisitions as strategic growth strategy
• Strategic alignment - key requirement for change
• Ensuring the leadership team is on-board and aligned
• Systems analysis - considering the business as a web of interrelated activities
• Stakeholder analysis and plan
• Change Risk management and plan
• Organizational change communication
• Critical success factors and change objectives
• Planning change - ensuring resource capacity at all levels
• Managing the transition toward successful change
• Dealing with resistance to change at various levels
Time: 08:00 - 16:00
Venue: University of Pretoria, Main Campus, Hatfield, Pretoria
Cost: R7,000 (VAT incl.)