Negotiation and conflict management workshop

Negotiation and dispute resolution are at the core of what every leader, manager and salesperson does, every day. So why is it that inferior deals are done? Why do disputes so often arise? And why are relationships damaged so frequently, often leading to a material impact on revenue and sustainability?

No matter what your current skills level is, you will emerge from this 1 1/2 day Derek Pead & Associates workshop with far better negotiation and conflict resolution skills.

The workshop is led by Harvard-trained expert Derek Pead and his team of mediation and facilitation experts, Siham Boda, André Oosthuizen, Peter Thomas and Nicky Wilson-Harris.

Course content includes:
- Bargaining vs interest-based negotiation
- Managing the tension between empathy and assertiveness
- Managing the tension between creating and claiming value
- Dealing with difficult people and with difficult questions
- Anchoring and meta-anchoring
- Dealing with conflict in the workplace and beyond
- Mediation as an effective dispute resolution tool
- How interpretations of language and personal concerns affect outcomes at the negotiation table
- How our moods and emotions orientate us towards particular actions
- How posture affects the implicit activation of power and the impact of the actions we take
- Interactive role plays, developed by Harvard Law School

Space is limited so book early! Email your booking details to az.oc.daepkered@seiriuqne.

To view the event flyer, visit the Derek Pead and Associates' events page on our website.

Date: 29 May 2015 to 30 May 2015
Venue: Riverside Cottages, Hout Bay, Cape Town
Cost: R2,750 per person

More info:

Riverside Cottages, cnr Valley & Lilford Roads, Hout Bay, Cape Town (opposite World of Birds)