Action success: enhanced emotional intelligence

Objectives:

¦ Understanding the meaning and importance of Emotional Intelligence (EQ) in the workplace and how we can practically integrate our enhanced EQ at work and all the areas of our lives

¦ Discovering the five competencies of EQ (Emotional Quotient);

1. Self-awareness is the knowing of what drives us and what we're passionate about.

2. Self-regulation is managing our emotions, becoming more adaptable and innovative especially in stressful situations.

3. Self-motivation is to direct the power of our emotions towards a purpose that will motivate and inspire ourselves and others.

4. Empathy is making a connection with people and being attuned to staff or customers' needs and responses and to then act appropriately.

5. Effective relationships will develop with heightened social skills, interacting with people successfully becoming better communicators and collaborators.

The benefits for staff after this intervention will include:

¦ Enhanced self-awareness and confidence, and visible personal growth.

¦ Being more effective adaptable and innovative in stressful situations.

¦ Responding more favorably to the needs of self, others and the
organisation.

¦ Improved self-motivation - especially with accepting change and being more flexible.

¦ A more relaxed, empathetic communication style.

¦ The ability to understand and relate better to different people.

¦ Improved relationships and an uplifting working environment.

¦ Less conflict situations and reduced stress.

¦ A more positive attitude, professional image and credibility.

¦ Increased performance, productivity and business success.

Don't miss out on this opportunity for you and your staff to be inspired and enabled to far greater levels of performance and results!

For more info visit: http://bit.ly/1aZp18G

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Date: 07 May 2015 to 08 May 2015
Time: 08:30 - 16:00
Venue: Gateway Hotel, Umhlanga
Cost: R4,200 per person - Discounts apply for group bookings

More info:

Corner Centenary Boulevard and Twilight Drive, Gateway, Umhlanga