Knowledge management in the public sector
This course provides participants with the skills and capabilities of knowledge management as an instrument for organisational transformation. Learners attending this course should be able to manage knowledge and involved in organisational transformation and change management in their department.
By the end of the course participants will be able to:
• Analyse the essential elements of the knowledge economy.
• Identify the essential features of the human capital in an organisation.
• Provide an analysis of the structural capital in an organisation.
• Indicate how an organisation uses its customer capital.
• Establish the relationship between intellectual capital and knowledge management.
• Demonstrate the potential relationship between knowledge management and organisational transformation.
Time: 08:00 - 16:00
Venue: Pretoria, Johannesburg, Durban
Cost: R4,999
Date: 01 December 2015 to 02 December 2015
Time: 08:00 - 16:00
Venue: Pretoria, Johannesburg, Durban
Cost: R4,999