5th Annual Customer Experience
Increasingly, global telecom operators are focusing on CEM and CRM as their primary sustainable competitive advantage. Achieving true ownership of great customer experience beyond conventional methods.
Event summary:
Customer experience, loyalty and retention in Telecom is a critical factor in today's competitive and connected global marketplace as customers have more presence, power and choice than ever before fueling the need to invest more in customer experience management.
Time: 08:00
Venue: Radisson Blu Hotel Sandton, Johannesburg
Cost: $2,299