Branch Optimisation Conference 2015
This conference will provide a learning and networking environment among attending delegates and knowledgeable speakers. Take advantage of this platform to increase your knowledge about opportunities for optimising branch banking strategies that will enable the development of innovative branches for the future of the banking sector.
Now is a challenging time for branch banking, branch visits have decreased 20% over the past decade as more financial transactions migrate from the branch to mobile and online channels.
As customers rapidly adopt online modes of banking, branches will struggle to stay profitable using their current model, but these facilities offer the comfort and knowledge of friendly, face-to-face customer interactions that online channels cannot replicate adequately.
Some of the expert speakers to address the event include:
Oliver Magabane, manager: Fraud Strategy,Barclays Arica
Derek Shirely, CEO, Cornerstone Performance Solutions
Karin Kruger, associate director, KPMG
Stefan Diedericks, alliance and channel director South Africa and MEA VAD, BPO and SaaS Programmes, Oracle
Alfred Bimha, Lecturer at University of South Africa, Unisa
Phillip van der Merwe, sales and marketing director, All Cash Technologies
Gert Swart, managing director, Elingo
Lizette Akker, CPP champion, IQ Business
Nicholas Sigamoney, director, ESNS
Larry O'Sullivan, relationship manager, RMB
Time: 08:00 - 16:00
Venue: Indaba Hotel, Johannesburg