Trainer: Lynn Cocciante - Business Skills Alliance
Cost (includes vat)
Members R590 p/p, R560 p/p for three/more, R510 p/p for five/more
Non-members
Please note that payment is required in advance. R690 p/p, R660 p/p for three/more, R610 p/p for five/more
Overview
The course outlines what is trending in terms of best practice to improve customer retention and building business-to-business relationships.
Participants will be guided through simple and practical ideas through governance and communication that will improve professionalism and the bottom line.
Who should attend
Employees responsible for customer relations, business owners and managers.
Attendees will receive a certificate of attendance.
Date: 10 February 2015
Time: 08:30 - 12:30
Venue: Chamber House, Royal Showgrounds, Pietermaritzburg
Cost: Members: R590 p/p, Non-members: R690 p/p