Pure Receptionist
The company's receptionist is the public face and voice of the organisation so the impression given is the image that counts. Good communication skills are essential and this course looks at how to develop professionalism in the workplace.
Modules covered:
- the receptionist is the face of the organisation
- professional excellence
- treating customers with respect
- listening skills
- customer care skills
- dealing with difficult people and situations
- telephone skills
- develop a professional image
Time: 08:00 - 16:00
Venue: The Peer Group offices, Randburg
Date: 20 May 2015
Time: 08:00 - 16:00
Venue: The Peer Group offices, Randburg
Date: 18 June 2015
Time: 08:00 - 16:00
Venue: The Peer Group offices, Randburg
Date: 22 July 2015
Time: 08:00 - 16:00
Venue: The Peer Group ofices, Randburg
Date: 27 August 2015
Time: 08:00 - 16:00
Venue: The Peer Group offices, Randburg