Pure Receptionist
The company's receptionist is the public face and voice of the organisation so the impression given is the image that counts. Good communication skills are essential and this course looks at how to develop professionalism in the workplace.
Modules covered:
Where customer excellence starts
Personality/social styles
Excellent telephone skills
Doing the right things right
Dealing with difficult people and situations
Time: 08:00 - 16:00
Venue: The Peer Group offices, Randburg