Interviewing and people skills for fraud examiners
The growth in fraud and corruption seems to have achieved an almost unstoppable momentum. This course aims to enable the examiner, in a practical manner, to conduct a successful interview with potential suspects as well as potential witnesses. This is a non-negotiable skill that fraud examiners and auditors must have in order to effectively conduct any investigation. Specialised skills and capabilities are also needed to be able to conduct interviews in an accounting and financial transaction environment. Topics that will be covered includes interviewing typology, the interview process, verbal and non-verbal communication, interviewing skills and techniques to detect truth and deception.
Learning outcomes
This comprehensive course aims:
- To formally, yet practically, introduce and enable the fraud examiner and auditor to be successful in conducting an interview within the current forensic environment.
- To develop the people knowledge, skill and behaviours required by a professional fraud examiner and auditor to successfully manage the people dynamics during the interviewing process.
Course content
The psychological basis of the interview:
Personality types and how the interviewer should deal with this
How the interviewer's behaviour may influence a suspect to cooperate
The interviewing process:
Preparing for an interview
The interview environment and lay-out
Interview strategies
Developing rapport
Questioning skills
Summation of the interview
Legal requirements and issues:
The employee's duty to cooperate
Employee's rights
When is it necessary to explain a suspect's constitutional rights
The content of the rights to be explained
Confessions and admissions
Techniques to detect deception:
Verbal and non-verbal communication
The use of statement - and voice stress analysis
Polygraphs as truth detection techniques: practical and legal issues
The convergence of theory and practice:
Case studies will be presented by experts in the field
Role plays by willing participants will be video recorded. Thereafter participants will debriefed and the recordings discussed
Who should attend?
Fraud examiners, auditors, insurance claims assessors, attorneys and individuals that ask questions for a living in the fraud and accounting environments. Individuals working for banks or any financial institution.
Admission requirement
Tertiary qualification in Accounting, Auditing, Fraud Examination or Law or work experience in fraud risk management and investigations.
Time: 08:30 - 17:00
Venue: Main Campus of University of Pretoria, Pretoria
Cost: R8700.00 pp incl VAT
More info:
Main Campus of University of Pretoria
Date: 12 October 2015 to 16 October 2015
Time: 07:30 - 16:00
Venue: Main Campus of University of Pretoria, Pretoria
Cost: R8700.00 pp incl VAT
More info:
Main Campus of University of Pretoria