Staff Workshop
The objective of the course is to empower and motivate the cleaners and tea ladies and for them to acquire the skills to have better control of the kitchen, bathroom, boardroom and general office environment.
Will cover:
Maintain personal hygiene, health and presentation
Dress code and grooming
Understanding employer expectations
Etiquette in the office
Complaints - How to deal with it
Communication and ethics in the workplace
Basic telephone etiquette
Tips on customer relation and tray setting
Kitchen hygiene
Bathroom hygiene
Office safety and security including basic first aid and CPR
Setting up of boardroom/meeting room
General stock control
Drawing up cleaning schedules
Ten golden rules of cleaning
Comprehensive cleaning, product usage and wastage control
Understanding and scheduling of duties within a work plan
Shopping list compilation
HIV/Aids awareness
Clearing out clutter
Time saving rules
Cleaning tools and products
Encyclopedia of everyday office cleaning
Time: 09:00 - 15:00
Venue: Regus Conference Centre., Sandton
More info:
2nd Floor West Tower
Nelson Mandela Square
Maude Street