Effective People Management Skills
People Management problems in the workplace are typically highly emotive, sensitive and require immediate intervention. In fact, the toughest part of being a manager is not the increased workload, or the increased accountability. It is neither the added pressures nor the longer hours. The toughest part of being a manager is undoubtedly managing people effectively.
People Management is a skill that needs to be acquired, practiced and continually revisited. To ensure your staff remain productive, diligent and motivated, you need to learn the critical skills to managing people confidently and sensitively.
This highly practical and interactive one-day course will provide you with the following vital people management skills:
Assessing the various ways of successfully managing people and finding the method most suited to you and your staff
Discovering ways of raising sensitive topics in informal meetings to ensure your staff understands and commits to improvement
Knowing when an informal meeting is not going to achieve results and where to go from there
Training yourself to deal with awkward situations as soon as they arise and not waiting until they get out of control
Using techniques to discipline your staff in a manner that not only corrects their behaviour, but also motivates them
Communicating effectively with your staff by clearly stating your requirements and listening carefully to complaints and suggestions
Leading by example: avoiding some common unproductive people management behaviours
Constantly re-looking and monitoring the way you manage to ensure you are not drifting into bad management habits
Time: 09:00 - 17:00
Venue: Corporate Conference Centre, Johannesburg
Cost: R3,450 Excluding VAT
Date: 16 April 2014
Time: 09:00 - 17:00
Venue: Belmont Square Conference Centre, Cape Town
Cost: R3,450 Excluding VAT
Date: 07 May 2014
Time: 09:00 - 17:00
Venue: Corporate Conference Centre, Johannesburg
Cost: R3,450 Excluding VAT
Date: 20 May 2014
Time: 09:00 - 17:00
Venue: Sicas Guest House, Durban
Cost: R3,450 Excluding VAT