Key Skills for Effective Secretaries
The secretary's role in business today has changed totally, with the secretary asked to do a wide range of often complex tasks.
This course looks at the key elements of the secretary's role, and addresses more efficient ways of doing everyday secretarial jobs, to ensure that your productivity is maximised in your position.
Key skills for secretarial jobs.
Key learning areas covered during this Key Skills for Effective Secretaries include:
Ways to interact and communicate professionally with managers, directors, staff and customers, even in stressful situations
Professional diary management to organise both your and your boss's day and workload
Implementing a logical, easy-to-maintain filing system to ensure you can find what's needed when it is needed
Understanding a secretary's role when arranging meetings, making sure everyone arrives and sending out action minutes afterwards
Tips for improving the way you write professional and to-the-point emails that convey your message clearly and concisely
Proven stress and time management techniques to help you to remain calm and focused during pressure times
Ways to manage difficult people and everyday interruptions that can prevent you from getting your Secretarial Jobs done
Looking the part! - key image tips look professional
Time: 09:00 - 17:00
Venue: Corporate Conference Center, Johannesburg
Cost: R2,350 Excluding VAT
Date: 05 February 2014
Time: 09:00 - 17:00
Venue: Belmont Conference Center, Cape Town
Cost: R2,350 Excluding VAT
Date: 18 March 2014
Time: 09:00 - 17:00
Venue: Sica's Guesthouse, Durban
Cost: R2,350 Excluding VAT
Date: 11 April 2014
Time: 09:00 - 17:00
Venue: Lynnwood Conference Center, Pretoria
Cost: R2,350 Excluding VAT
Date: 17 June 2014
Time: 09:00 - 17:00
Venue: Corporate Conference Center, Johannesburg
Cost: R2,350 Excluding VAT