This workshop will deliver tips, techniques and shortcuts to maximising the effectiveness of debt collection, accounts payable and streamlining your organisation's processes to improve risk management.
Key learning objectives:
Implement a practical and comprehensive credit management strategies in accordance with MFMA, PFMA, Municipal Systems Act and other prescribed policies
Assess and manage credit risk on an ongoing basis
Utilise strategies to improve debt collection
Communicate clearly and effectively with customers and staff within your organisation
Understand the mindset of customers and how best to collect overdue debts
Organise your paperwork and records and make them accurate, accessible and easy to follow
Manage the legal aspects of debt recovery
Identify a practical approach for balancing credit risk and customer relationships
Understand the do's and don'ts of credit collection
Who should attend?
Credit managers
Credit controllers
Credit supervisors
Accounts receivable officers
Accounts payable officers
Accounts receivables supervisors
Accounts receivable controllers
Revenue managers/officers
Accounts receivable clerks
Debtors clerks
Office managers
Administration personnel involved in the credit function and accounts receivable
Our facilitator:
Graham Ried
Graham has achieved distinctions on a Masters Degree in Business Administration in the subject fields of: Marketing; Operations Management; Managerial Finance; HR Strategy; Change Management; Management of Technology; Technological Entrepreneurship; Quality Management; Strategic Management and Organizational Behaviour. He has a financial qualification that is geared towards the Government Sector and is a business owner.
Date: 21 August 2013
to 23 August 2013
Time: 08:00 - 16:00
Venue: Midrand Conference Centre, Midrand
Cost: R7999 including free laptop, excl. VAT