Masterclass for PAs, EAs, and office managers

The role of today's executive and personal assistants, and office managers involves much more responsibility, skill and knowledge than ever before. More and more EAs and PAs are acting much more like managers and control everything from the processes by which their own tasks are performed to complex projects that previously would have been tackled by executives.

To get the most out of their administration staff, today's organisations are also realising the importance of comprehensive professional development for these staff, in order to help them achieve their personal best, and add value to the organisation in every facet of their role.

This Masterclass will assist you in identifying methods to build your skills and improve your overall performance in the workplace. You will discover excellent communication techniques to handle challenging situations as well as identify and select the appropriate management styles that work for you. At the end of the seminar you will leave with a personal action plan for your continued development and success as a professional administrator.