Event support services skills programme
This unit standard based skills programme will provides individuals who contribute to and participate in activities specific to a selected events environment whilst maintaining operational requirements applicable to specific event context. It introduces attendees to key aspects of Event Support Services activities, by providing an overview and explanation of the processes and techniques commonly used. It is accredited and aligned to SAQA US ID 261157 NQF Level 4 worth 10 credits. .
Training Schedule
Class Schedule:
Day1 08h30 Introduction
09h30 Ice breaker
10h00 Different event genres
10h30 Tea
11h00 Event purpose and objectives - Distinguish the operational
requirements and processes specific to events specialisations
12h30 Lunch Break
13h30 Genre specific terminology
14h15 The role of stakeholders
14h30 Target market differentiation for events
15h00 Afternoon Tea
15h30 Assessment Activity 1
16h00 End of session
Day2 08h30 Welcome back and recapping
09h30 Critical success factors
10h30 Tea
11h00 The roles and functions of individuals
11h45 Organisational requirements and reporting structures (Operational
requirements including: Administration; Protocol; Marketing and
promotion; Customer liaison; and Feedback, reporting and
communication structures)
12h30 Lunch
13h30 Critical path of the event (event planning, event elements (i.e.
transportation, lighting and sound, design and décor); Human
traffic flow pattern; and activity schedules and time frames
15h00 Afternoon Tea
15h30 Assessment Activity 2
16h00 End of session
Day 3 08h30 Welcome back and recapping
09h30 Providing support
10h30 Tea
11h00 Mapping Progress
12h30 Lunch
13h30 Providing feedback on challenges, meeting of objectives and
maintaining of service requirements
15h00 Afternoon Tea
15h30 Assessment Activity 3
16h00 Handing PoE and end of seminar
Time: 08:26 - 16:28
Venue: Manhattan Hotel, Pretoria
Cost: R5999
More info:
www.manhattanhotel.co.za or 012 392 0000