Business etiquette and protocol

To improve business and social etiquette skills of delegates and promote professional business conduct of a high standard.

Basic Framework:
- INTRODUCTION TO BUSINESS ETIQUETTE
• The Employees Role As Image Builder
• Interpersonal Relationships
• The Communication Process
- BUSINESS ETIQUETTE
• Names
• Name Tags
• Handshakes
• Cell Phones
• Business Cards
• Business Talk
• Networking
• Email
• Table and Dining Etiquette
• Physical Appearance
• Telephone
• Golf Days
• Golf Day Planning
- CONCLUSION

Date: 15 February 2013
Time: 08:30 - 16:15
Venue: Centurion


 
For more, visit: https://www.bizcommunity.com