Business intelligence
Emotional intelligence is a way of recognising, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives."
Most of us attend some form of emotional intelligence course, but does these courses focus on emotional business intelligence? In order to maximise performance, the modern organisation has had to shift the strategic initiative to those staff members deep in the organisation who possess valued expertise and knowledge. The shift has created an increasing and critical need to develop, all levels within the organisation, emotional intelligence.
Have you equipped your employees with these necessary skills and confidence to successfully conclude strategically aligned contracts that conform to policy and add real value to your organisation?
AO Development has developed our business intelligence programme, which places emphasis on the following key development areas:
• Understanding Emotional Intelligence (EQ) as it pertains to employees and the practice of high emotional intelligence behaviours, which in turn assists in the following areas:
• Achieving goal and relationship outcome
• Actions to build trust
• Anger and aggression and the management of this in the workplace
o It develops the ability to achieve impact and clarity, with the focus on favorable outcomes for all the communicators.
Date: 05 November 2012 to 06 November 2012Time: 09:00 - 16:00
Venue: FloraCliff