You have people who are new to sales, this is the stuff they absolutely need to know.
Who should attend?
Any person who deals directly or indirectly with customers and prospects.
Course content
Modules will be developed, based on defined needs and a selection of topics, outlined below.
- Positive Attitudes create Successful Sales
- Effective Telephone Techniques - Getting the Appointment
- Prospecting, Cold-calling and Referral Usage
- Importance of First Impressions
- Finding "The Link" © 2009
- Pre-planning your Sales Presentation
- Qualification - Finding the KDM's
- Control with Questions and Active Listening
- What makes People Buy? The Five Motives
- The Objection Handling System
- Power Closes of a Champion
- Maximise your Territory and your Time
- How to Handle Fear and Rejection
- How to Motivate your way out of a Slump
Training Method
Our training is based on creating an environment where the learner is the most important person. The trainer is there to guide and facilitate. Within our programs, participants become engaged in an experience that mirrors the pressures and challenges faced in a real-world situation.
Duration:
This course runs for one day.
Date: 24 October 2012
Time: 08:00 - 17:00
Venue: The Peer Group Offices, Randburg
Cost: R2 650 excluding vat, per delegate
More info: The Peer Group Offices, 272 York Avenue, Ferndale