Consumer Protection Act workshop
Consumer Protection Act in business.
Come join YBSA and learn the most critical topics of the Consumer Protection Act.
How can the Consumer Protection Act benefit your business?
As an entrepreneur and business executive, the last thing you want is to get unexpected lawsuits lodged against you, when they could have been easily avoided. John Baggot, business transformation architect - strategic business analyst by profession, will share his expert research-based knowledge about the Consumer Protection Act (CPA).
You will learn:
• What the critical topics of the CPA are.
• How the CPA legislation affects you in the supply chain.
• How you move from just awareness to implementation.
• What your rights are, as well as those of your customers.
• The positive approach in implementing the CPA into a business environment.
Presenter:
John Baggott has served on the boards of; Rennie Grinaker Computing Systems, Central Africa Software and Equipment, The Retail Apparel Group, FocusBi and is the CEO of KnowledgeBank International based in The Innovation Hub in Pretoria.
A business systems architect by profession, he specialises in bringing about an Outcomes-based focus in large organisations transforming behaviour to align to the strategic intent. He is the founder and creator of RATS (Role Accountability Tool Set) a powerful behavior modification management system which Madeasy uses to implement the Consumer Protection Act into a business environment. John has a wide range of experience in varied forms of supply chain result-based management and outcome-focused systems design in an equally wide range of industry sectors, equipping him to understand the far reaching business transformation requirements of the Act.
Booking is essential. Please join us after the talk for drinks, snacks and networking. Cash bar available.
Venue: The Gordon Institute of Business Science (GIBS), Illovo, JHB
Time: Registration: 18h00 Address: 18h30
Cost: YBSA Members: R50 Non-members: R150
RSVP: admin@ybsa.org.za by Friday 27 July 2012
Sponsored by
http://www.logistics-sa.com
Time: 17:00
Venue: The Gordon Institute of Business Sciences (GIBS), Johannesburg
Cost: R150