N'lighten one day winning service workshop

Employees do a job. Customer Service Champions build your business. Which would you rather have working for you?

Workshop Content:
- Delivering on your promise (Branding)
- Make your mark (Personal Branding)
- Anticipatory Service
- The Power of words (Communication Skills - verbal, non-verbal and written)
- Customer Loyalty (Customer Experience)
- Effective Complaints Handling

Full Day Workshop - R1 750 excl. VAT per delegate. Includes refreshments, lunch, learning materials and Certificate of Completion.
Book Now - five service professionals for the price of four!

Date: 07 June 2012
Venue: Atlantic Imbizo Conference Centre, V&A Waterfront, Cape Town
Cost: R1 750 excl. VAT

For more, visit: https://www.bizcommunity.com