The aim of this group would be to create a space for customer experience professionals to discuss challenges, tools, techniques and listen to how experts in the field cover the "how to's."
This group will run on a non-commercial basis and no membership fees are charged. You come, listen and engage and buy yourself breakfast, we will do the rest!
BrandLove is a concept born from hours of dreaming about a place that people can discuss customer experience tools and techniques for brand managers, marketing execs, experience designers, product managers, business analysts, techies and all gurus alike.
The group will facilitate discussions around crafting branded customer experiences that will make customers love your brand. It will look at case studies of South African brands that customers love, and the reasons why customers love them.
We will have a breakfast meeting once a quarter at a venue that we will make arrangements with. Every attendee picks up the cost for their own breakfast and we arrange a speaker whose brain you can pick. We also have access to international consultants that we can Skype with. Alternatively based on the needs of the audience, I have a set of workshops that I can facilitate.
Lets meet, share, learn and engage and make Customer Experience top of mind for all businesses and brands!
Date: 01 June 2012
Venue: Primi Wharf, Waterfront, Cape Town
Cost: You just pay your own breakfast!