Financial call centres conference and exhibition

This event will focus on the latest trends and challenges that call centres in the financial industry are facing.

Particular emphasis is paid to the most pressing management concerns such as multi-channel integration, regulations and compliance and front line career management in order to prepare you for change and transform finacial centre perception.

Who will you meet at this event?
call centre management, operations, team leadership, Information Technology, human resources, customer service, customer relations, telesales, customer care advice, infrastructure development, all companies outsourcing call centre operations, service providers, customer relationship managers, sales directors.

Date: 26 October 2011 to 27 October 2011
Venue: Birchwood Hotel and OR Tambo Conference Centre, Boksburg
Cost: R5900.00 +VAT per delegate


 
For more, visit: https://www.bizcommunity.com