Human resource management for supervisors

Three-day university short course
(NQF level 5, 4 Credits)

Outcomes:
After completing this course, you should have knowledge and a clear understanding to equip yourself with the following competencies:
• To appreciate the changing role of supervisors in a dynamic public sector environment
• To understand the human responsibilities of modern public managers
• To evaluate the influence of various statutory and regulatory guidelines on human resource management
• To analyse the importance of sound labour relations on morale and productivity
• To build and maintain a coherent and effective team
• To effectively deal with disciplinary and grievance procedures in the work place
• To facillitate and empower staff through training and development initiatives
• To perform a job analysis by incorporating job descriptions and job designs
• To effectively recruit, select and place staff
• To appraise the performance levels of staff to deal with health and safety issues in the work place
• To effectively communicate and delegate responsibilities
• To manage diversity issues and employment equity challenges

Who should attend?
HR officials and functionaries who act as supervisors/HR practitioner on all levels of anorganisation (from line to office managers to assistant directors)

Course content/outline:

MODULE 1: Supervision - an overview

MODULE 2: The HR context - regulatory framework

MODULE 3: Labour relations

MODULE 4: Team building and the supervisor

MODULE 5: How to discipline and handle grievances

MODULE 6: Capacitating staff - training and development

MODULE 7: Job analysis and career management

MODULE 8: Recruitment, selection and placement

MODULE 9: Performance management

MODULE 10: Health and safety

MODULE 11: Communication and effective delegation

MODULE 12: Diversity issues and employment equity

Minimum entry requirements: Please note that the minimum entry requirement for this course is Matric (Grade 12). Learners attending the course will be required to supply certified copies of their Identity Document and Matric certificate.

Assessment: Each learner must submit an assignment within a specific time-frame.
Certification: After successful completion of the course and the assignment, learners will receive a certificate of competence accredited by the Potchefstroom Business School (PBS), North-West University - Potchefstroom Campus.

Course Rate: R3 995.00per person (Inc VAT, lunch, refreshments, study material)
Reference Number: Please use your invoice number
Closing date for registration: 19 August 2011 Cancellation Date: 15 August 2011

Reference Number: Please use your invoice number

Re-submissions:
When a student is granted a re-submission, they will have 36 days (weekends and holidays included) to complete their PoE/Assignment. Should they not meet this deadline they will have to book, pay and attend the programme/course at their own expense. Should they yet again be found to be Not Yet Competent (NYC), the policy prescribes that the student will have to re-register for the course.

University assessment process information and unit standards:
In terms of the Higher Education Act, all courses and programmes offered by North-West University (Potchefstroom Campus) resort under the Council on Higher Education's Quality Committee (CHE QC) for assessment and quality-assurance purposes.
All courses offered by the University are registered through the prescribed higher education processes and are subject to internal quality assurance processes as far as moderation, assessment and accreditation are concerned. When short courses are aligned to modules of formal academic programmes of the NWU, or SAQA Registered Unit standards, they are credit-bearing short courses.

Date: 22 August 2011 to 24 August 2011
Venue: Protea Capital Hotel, Pretoria
Cost: R3 995.00