In today's fast moving world we need to use our tools, techniques and time wisely to generate sales revenues for our business organisations.
This module will cover Telesales (talking), using Social Media (typing and tweeting).
Telesales and social media sales are two different sales approaches - both are not face to face but both can be used effectively.
Join the Training Shop and Pearl Seigel for this half day Sales Module 2 workshop.
Workshop includes: Manual and Certificate of Attendance
Who should attend:
Sales Managers
New sales professionals
Entrepreneurs
Small and medium size business (SME's) owners and managers
Course outline:
How to use telesales as a tool for (B2B) business to business and (B2C) business to consumer sales
What are the advantages and disadvantages of using telesales?
Telephone techniques and how to manage first impressions
How to use voice and attitude telephonically?
What are the 4 stages of the call?
Are you believable?
Recognizing buying signals and deciding which of 3 types of closes to use.
When it comes to using Social Media - are you hiding behind the keyboard?
Using LinkedIn, facebook, twitter and other social media tools
Understanding that ... people are reading, watching and listening even though they do not comment
Use of brand logos, photos and smile
Buying signals are different for Social Media - how to recognize them?
Remembering that these tools are used in a public forum, how to manage your personal and business reputation?
And more
Book now
Date: 07 July 2011
Venue: Johannesburg