Management skills for executive assistants
This three day management workshop will take you through the steps to becoming an effective leader, develop key management skills, including change management, time management, critical thinking, delegation, problem solving, presentation strategies, communications, strategic planning, and feedback techniques.
As an executive/senior personal assistant or office manager, you are expected to perform at an executive level. You are required to manage the office, manage support staff, and fill your boss's shoes when he/she is away. You are expected to be a problem-solver, communicator, decision-maker and leader in the absence of your manager.
Become a highly effective executive assistant, personal assistant, secretary or office manager. At the end of this workshop, you will be able to act and think like a manager, because at the end of the day, that's what you are!
How you will benefit:
• Identify your leadership profile and explore how you can use this knowledge to create your own future
• Assess your management and leadership competencies and learn how you can develop your strengths
• Identify those additional skills and tools that can make you an effective leader
• Develop your ability to influence and communicate with others
• Become a better problem-solver and decision-maker
• Discover how you can prepare for and embrace the forces of change
• Create a strategy to actively use these skills back in the workplace
Please note that due to the executive level of the course content, this course is only suitable for senior personal assistants with at least five years of experience at senior level. Junior or mid-level personal assistants, secretaries, office assistants and receptionists should register for our essential skills for secretaries, personal assistants and administrators workshop.
Coming soon to other cities!
Date: 06 April 2011 to 08 April 2011Venue: Bryanston, Johannesburg