Customer service
Customers are our greatest investors. It is of key importance that we provide quality service and take pro-active steps to make customers loyal.
This programme is aimed at making good customers great and great customers loyal. It also enforces a comfortable ability to deal with difficult customers and win them back to your organisation.
This two day programme is geared towards: Call Centres, Contact Centres, Retail product and service providers.
Date: 15 March 2011 to 16 March 2011Venue: Midrand, Johannesburg
Cost: R3290.00 all inclusive