On April 2011, the Consumer Protection Act comes into effect and will affect every business in South Africa.
The Consumer Protection Act will affect business marketing and transactions and will have far reaching consequences for businesses and their consumers. The law is intended among other things to regulate the way businesses relate with consumers, how they market their products and services, the rights that consumers have. It is therefore important for every business organisation to acquaint itself with the provisions of the law and make necessary adjustments to ensure compliance.
This workshop is designed to provide a thorough overview of the provisions, explaining clearly its meaning and implications for businesses and how standard business processes and documentation will need to be changed to be compliant with these new provisions.
Who should attend:
Every CEO, Municipality managers and staff,COO, Procurement, retail and sales managers, business owners in the supply of goods and services,sales personnel, marketing, lawyers etc.
Date: 13 January 2011
to 14 January 2011
Venue: The Business Centre, Design Quarter, Leslie Ave, Fourways - Johannesburg
Cost: R1,999