Human resources metrics workshop
Almost every day in every organisation we measure, report, analyse, forecast and project on every key facet of business operations except for one - our Human Capital.
While CEO's can readily access performance data in key areas including revenue/income, service delivery, operations, expenditure and quality, very little if anything is regularly provided in relation to workforce management.
In a trading environment where labour costs constitute one of the single largest expenditures incurred each year, the design and implementation of Human Resources Metrics that educate, engage and enable the Board, CEO and Senior Management Team to optimise workforce management and performance on an ongoing basis are essential. When future baby-boomer retirements, an ageing workforce and a shrinking labour pool are also factored in the case for Human Resources Metrics that enable organisations to effectively plan, structure, resource and retain their future workforce becomes compelling. For HR leaders seeking to transition their functions
Course Outline
The Compelling Case for Human Resources Metrics
• The HR development ladder
• The HR metrics reporting model
Workforce Risk Management Metrics
• Identifying critical risks
• Evaluating current performance
• Creating your metrics reporting 1100 Morning Tea
Workforce Management Metrics - The Top Ten KPI's
• Workforce headcount
• Workforce utilization
• Workforce productivity
• Workforce recruitment
• Workforce training and development
• Workforce succession planning and talent management
• Workforce turnover
• Workforce absenteeism
• Workforce exit interviews
• Workforce involvement
Workforce Management Metrics - Examining the Essential Pre-Requisites for Success
• Key principles for success
• Leveraging the HR business case
• Action planning session45 to 1515 Afternoon Tea
Workforce Management Metrics - Adding $$ to the Reporting Equation
• Costing employee turnover group exercises
Workforce Performance Effectiveness Metrics
• The performance management model
• Position description metrics
• Key improvement projects metrics
• Linkages with the total program
Workforce Planning Metrics
• Workforce forecasting metrics
• Labour demand forecasting
• Labour supply forecasting
• Identifying high risk job families
• Forecasting long term endemic workforce resourcing issues
Workforce Scorecard Metrics
• Determining the HR product range
• Developing your HR KPI's
• Developing your business related KPI's
• Action-planning session
HR Department Effectiveness Metrics
• The HR department effectiveness metrics model
• HR department survey tools
• HR department scorecard metrics
• HR department structured benchmarking programs
Venue: Birchwood Hotel ,Boksburg, Johannesburg