Office skills for PA’s/secretaries
This seminar allows those working in an administrative office environment to develop the skills required to be part of an effective office.
DAY 1
1. Effective diary management;
2. Successful events management;
3. Professional business writing;
4. Travel arrangements;
5. Meetings, minutes and conference management;
6. Accurate filing and record keeping; and
7. Super assistant: What the Boss Expects.
DAY 2
1. Minute taking protocol;
2. Styles and different kinds of bosses;
3. Tools of the trade: Voicemail, Email, Memos, and More;
4. Professional presence: Looking and acting the part;
5. Difficult personalities and difficult situations: dealing with challenges;
6. Time management;
7. Conflict management;
8. Stress management;
9. Personal branding; and
10. Project planning
To enrol for this course, kindly contact our office at (012) 376 1043.
Date: 26 August 2010 to 27 August 2010Venue: Courtyard Hotel,, Mowbray
Cost: R2890,00
More info:
R2 890, 00 per delegate - Includes comprehensive training material, supplementary readers, certificate of completion, refreshments and snacks.