Gain a deeper insight into the professional methods, tools and techniques used by modern Business Analysts to specify system requirements
Course Objectives:
At the end of this course, delegates should be able to:
describe a variety of software processes, and be familiar with those used in the organisation
be familiar with important information-gathering techniques
describe the role of various IT stakeholders, including the business analyst, in the organisation
perform problem analysis and identify and define the goal, objectives and scope of a project
identify functional, informational and non-functional requirements
select and utilise various business process improvement options
understand systems feasibility and be able to conduct a feasibility study
develop a business case, including cost-benefit analysis, impact and risk analysis
use modern information and process modelling techniques
understand the need for project and quality management in IS
appreciate and incorporate change management techniques into the systems plan.
Date: 02 August 2010
Venue: FTI House, Cape Town