Principles of professional business analysis

Gain a deeper insight into the professional methods, tools and techniques used by modern Business Analysts to specify system requirements

Course Objectives:
At the end of this course, delegates should be able to:
• describe a variety of software processes, and be familiar with those used in the organisation
• be familiar with important information-gathering techniques
•describe the role of various IT stakeholders, including the business analyst, in the organisation
•perform problem analysis and identify and define the goal, objectives and scope of a project
• identify functional, informational and non-functional requirements
•select and utilise various business process improvement options
•understand systems feasibility and be able to conduct a feasibility study
•develop a business case, including cost-benefit analysis, impact and risk analysis
•use modern information and process modelling techniques
•understand the need for project and quality management in IS
•appreciate and incorporate change management techniques into the systems plan.

Date: 02 August 2010
Venue: FTI House, Cape Town


 
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