Principles of professional business analysis

Course Objectives:

At the end of this course, delegates should be able to:

*Describe a variety of software processes
*Use information-gathering techniques
*Describe the role of various IT stakeholders, including the business analyst, in the organisation
*Perform problem analysis and identify and define the goal, objectives and scope of a project
*Identify functional, informational and non-functional requirements
*Select and utilise various business process improvement options
*Understand systems feasibility and be able to conduct a feasibility study
*Develop a business case, including cost-benefit analysis, impact and risk analysis
*Use modern information and process modelling techniques
*Understand the need for project and quality management in IS
*Appreciate and incorporate change management techniques into the systems plan.
Course Overview

Software applications that provide high-quality, innovative solutions to business problems are based on a strong partnership between users, management and IT. This synergy can only be achieved through the use of a common language to define both problems and solutions. Skilled and experienced business analysts and systems analysts play a vital role in developing accurate specifications for technology-based business solutions

This course focuses on business analysis methodology, tools and techniques. It develops awareness and understanding, but not mastery of all the topics. It is recommended that delegates who require mastery of the various topics elect to attend the more comprehensive Diploma in Business Analysis.

Date: 31 May 2010
Venue: FTI House, Durban