Searching for sales

“To think is easy, to act is hard but the hardest thing in the world is to act in accordance with your thinking” Goethe

Are you constantly striving to achieve sales, finding new business and retaining customers? What should be a simple process of following the principles and the laws of the business cycle instead becomes an inconsistent and frustrating cycle of events and sales results. The truth is that the skill of finding customers begins with the way we think and the resultant behavior these thoughts produce. This intensive workshop uses the principles, laws, techniques and knowledge gleaned from the eminent teachers, scholars and global survivors of the last 2500 years.

Content:
Introduction to sales strategic planning
The universal laws as they apply to business and the sales cycle
The role of a sales person
The art of listening
The power of information and questions
The function and goal of business
Tracking techniques of the Hunter-Gatherers and their applications to your sales cycle
The sales cycle model for obtaining customers
The principles of relationship management
Reinventing your wheel
The road forward

Outcomes:
· Gaining knowledge and skills for finding, obtaining and retaining customers
· Insight and understanding into the way we think and the resultant behavior that emanates from our every thought
· Learning the skills of sales and business survival and how to track business and your customers, based on the hunting and tracking techniques of the Hunter-Gatherer
· Improving customer relationships by effective implementation of relationship management strategies
· Understanding the function and the goal of your business
· Building a ‘can-do' culture for an effective sales team
· Creating a partnership with customers
· Managing expectations between the business, the people and the customer
· Devising successful plans and strategies to achieve sales and relationship management business objectives
· Managing your sales activity management cycle

The true value of the Searching FOR customers programme is in the combination of the transformational teaching methodology, and our coaching and mentoring processes, the effect of which influences, measures and manages significant improvement in individual behavior, sales activity and customer relationship management effectiveness.

Our outcomes and deliverables will be centered on the key areas of your business namely;

Sales activity effectiveness and productivity
Profitability
Customer retention
Customer satisfaction

The workshop is a one day programme created for people wanting to enhance their current expertise levels and maximise their sales cycle effectiveness through finding, obtaining and retaining customers. The course outcomes are reinforced with practical case applications.

Note: This workshop can be facilitated in-house.

Date: 13 April 2010
Venue: Houghton Boardroom, Houghton Estates, Johannesburg
Cost: R2900.00 ex vat

More info:

No-17 5th Street
Houghton Estates
Johannesburg, 011 646 9727