2nd Annual World Class Service Exellence
Organisations need to maintain market superiority through consistent focus on product and brand strength to effectively nurture a service excellence culture.
The conference will focus on enhancing your understanding of the fundamentals required by business to ensure the' best' service possible is delivered to your customer.We will also be looking at cross industry case studies and putting theory into practice for best industry solutions in service excellence delivery.
Date: 23 March 2010 to 24 March 2010Venue: Sandton Convention Centre, Johannesburg
Cost: R7490 excl.VAT per delegate
More info:
Sandton Convention Centre is Southern Africa’s international leading and most prestigious, multi-purposes exhibition and convention centre.
Situated in northern Johannesburg, in the heart of Sandton's business, hotel and entertainment district, Sandton Convention Centre offers easy access to hotel rooms, is adjacent to the country's top shopping and entertainment complexes and provides nearly 11 000 secure parking bays.