Loyalty and Rewards Conference 2016
Awareness, value, retention - maximising customers' potential
TCI has brought you various Loyalty and Rewards conferences attracting over 300 attendees. Attendees have expressed our Loyalty and Rewards conferences as having excellent speaker panels, being highly informative and providing a great platform for networking.
In current times, customer loyalty has been in the midst of a renaissance, encouraged by the attraction of new technologies.The shift from transactional loyalty programmes such as simply using a loyalty card when making a purchase to engagement-based reward mechanisms is said to be one of the ways to ensure that loyalty programmes always measure up to fluctuating consumer needs.
Trade Conferences International's Loyalty and Rewards Conference 2016 will focus on incorporating latest technologies as well as social media in loyalty programmes for the ever advancing digital age.
Our top class speaker panel will showcase some pertinent issues and new developments in the customer retention space. Attending delegates will be engaged with discussions outlining methodologies for dealing with organisational challenges that lay ahead for organisations seeking to establish a competitive edge.
Attend this conference if you are dealing with:
• CVM management
• Customer insights
• Customer retention
• Acquisition management
• Customer relationship management
• Client liaison management
• Brand management
• Market research
• Business development
• Customer experience management
• Sales and marketing management
• Brand loyalty
• Call centres management
• Accounts management
Date: 16 March 2016 to 17 March 2016
Venue: Indaba Hotel, Fourways, Johannesburg
Cost: R9,000 (+VAT) p.p.