International Customer Experience World 2013

After the success of their inaugural event in 2012, The Focus Group have assembled a team of the leading speakers and practitioners in Customer Experience to address the audience at ICEW SA 2013.Speaker include Peter Cheales, Andy Rice and representatives from major SA brands FNB, Nedbank, Tsogo Sun, Old Mutual, Sun International and Eskom, as well as global companies Nokia and Telefonica. Two days of high-energy presentations and workshops will cover topics such as Social Media, Big Data, latest consumer trends in SA, innovations, technologies, Employee Engagement and customer statistical analysis.

ICEW SA 2012 was a big hit with the 120+ delegates who attended - so come to ICEW SA 2013 and see why.

Date: 12 March 2013 to 13 March 2013
Venue: Maslow Hotel, Sandton, Johannesburg
Cost: 9,600ZAR