Customer Service - Printing Industry
Remuneration: | negotiable cost-to-company |
Location: | Cape Town, Epping Industria |
Education level: | Matric |
Job level: | Mid |
Type: | Permanent |
Company: | Clarion Printed Products |
A well-established digital printing company in Epping, Cape Town invite applications for a level customer service/production coordinator preferably from a retail print background to administer key account logistics and campaign implementation.
Previous experience in printing (digital, screen and litho) manufacturing and finishing processes is essential.Responsibilities:- Receive production requests and prioritise accordingly to meet deadlines
- Read, process, comprehend, and follow the detailed written and verbal instructions of the customers prior to starting the job to assure the job is done correctly and to clients satisfaction
- Work with production staff and sales staff to ensure customer expectations are met
- Manage account services through quality checks on client products and follow-up with timeous communication
- Coordinating delivery schedules, arranging collections, installations of products and services
Required:- Previous experience in Printing (Digital, Screen and Litho) manufacturing and finishing processes essential.
- Aptitude to learn quickly
- Must be able to multi-task
- Must be able to work independently
- Excellent written and communication skills
- Strong customer service skills
- Detail oriented, organised, and deadline-driven
- Must be able to work extended hours to meet campaign deadlines if necessary is non-negotiable
- Previous project management experience will be an advantage
- Must have driver's licence and own transport
Posted on 23 Apr 10:37, Closing date 22 Jun