https://www.bizcommunity.com/415/458.html Central Africa news 15 CRM news - Central Africa https://www.bizcommunity.com/res/img/logo.gif https://www.bizcommunity.com/415/458.html en-us Sat, 04 Apr 2026 00:58:28 +0200 https://www.bizcommunity.com/article/customer-experience-africa-awards-cxas-calls-for-entries-582070a The Customer Experience Africa Awards (CXAs) are officially back for 2025 and brings together the very best in customer experience from across the continent for a night of recognition, celebration, and connection. 1-258536 Fri, 20 Jun 2025 05:10:00 +0200 Bizcommunity CRM Central Africa https://www.bizcommunity.com/Article/196/160/242515.html Kenya's grocery retail sector is among the most sophisticated on the continent. And by driving an exceptional shopper experience, it looks ready to take on the world. 1-242515 Fri, 06 Oct 2023 07:24:00 +0200 Bizcommunity CRM Central Africa https://www.bizcommunity.com/Article/1/724/239541.html Thirty-year-old Sherilyn Kamga excels in the emerging FinOps sector, bridging finance and technology. 1-239541 Fri, 23 Jun 2023 19:27:00 +0200 Bizcommunity CRM Central Africa https://www.bizcommunity.africa/Article/410/168/237864.html The data from the latest Salesforce Shopping Index reveals that 2023 was a mixed bag for digital commerce. Global online sales fell 2% year-on-year, but the Middle East and Africa (MEA) saw strong growth in digital commerce at 21% year-on-year. 1-237864 Mon, 24 Apr 2023 09:12:00 +0200 Bizcommunity CRM Central Africa https://www.bizcommunity.com/Article/196/731/237857.html The world of e-commerce has experienced a massive surge in growth and innovation, fuelled by advancements in technology and changing consumer habits. With the Covid-19 pandemic accelerating the shift towards online shopping, the e-commerce industry is expected to continue its upward trajectory in the coming years. 1-237857 Fri, 21 Apr 2023 15:21:00 +0200 Bizcommunity CRM Central Africa https://www.bizcommunity.africa/Article/410/168/237715.html Businesses in Africa need to balance digital innovation and trust to appeal to the continent's consumers, who are prioritising brands with shared values and digital experiences that make them feel safe and secure. 1-237715 Mon, 17 Apr 2023 13:04:00 +0200 Bizcommunity CRM Central Africa https://www.bizcommunity.africa/Article/410/185/237485.html During its formative years, blockchain technology became synonymous with the advent of cryptocurrency. Today, its use cases have transcended the world of finance, expanding into sectors such as retail. 1-237485 Thu, 06 Apr 2023 09:12:00 +0200 Bizcommunity CRM Central Africa https://www.bizcommunity.com/Article/196/162/237096.html Global consumer and sensory research agency, MMR Research Worldwide, recently held its Growth Makers: Africa event in Johannesburg, which gathered delegates from prominent FMCG brands. 1-237096 Fri, 24 Mar 2023 10:15:00 +0200 Bizcommunity CRM Central Africa https://www.bizcommunity.com/Article/196/160/236259.html Business-to-business engagement solutions provider Advantage Group International has appointed Lauren Filen as customer director for Africa. In this role, she will be responsible for retailer engagement and coverage, market revenue growth and key account management in South Africa and the rest of the continent. 1-236259 Thu, 23 Feb 2023 13:17:00 +0200 Bizcommunity CRM Central Africa https://www.bizcommunity.com/Article/196/731/235868.html There's a global energy crisis, high inflation rates raising the cost of living, supply chains remaining under pressure, and an escalating power play between leading nations impacting trading dynamics. It's been dubbed a "polycrisis" and the business environment is likely to be in for another year of volatility. 1-235868 Fri, 10 Feb 2023 13:30:00 +0200 Bizcommunity CRM Central Africa