https://www.bizcommunity.com/224/33.html United States CRM, CX, UX news 15 CRM, CX, UX news - United States https://www.bizcommunity.com/res/img/logo.gif https://www.bizcommunity.com/224/33.html en-us Tue, 14 Apr 2026 17:26:31 +0200 https://www.bizcommunity.com/article/biztrends2026-tom-kaneshige-on-how-cmos-seized-strategy-in-an-age-of-chaos-950774a Every few years, talking heads lament the chief marketing officer role as too tactical, too soft, too replaceable. Yet marketing leadership keeps reappearing, albeit under more pressure and more scrutiny. The truth is that the CMO role is being rewritten in real time to match a world that no longer behaves predictably. 1-264944 Thu, 22 Jan 2026 08:00:00 +0200 Bizcommunity CRM, CX, UX United States https://www.bizcommunity.com/article/marketers-optimistic-as-warc-forecasts-global-ad-spend-of-115tr-in-2025-699351a Two-thirds (65%) of marketers expect business conditions to improve next year with Warc forecasting global ad spend to grow to $1.15tr next year. 1-253371 Wed, 13 Nov 2024 12:21:00 +0200 Bizcommunity CRM, CX, UX United States https://www.bizcommunity.com/article/new-commercial-arts-joins-ogilvy-as-wpp-announces-leadership-shakeup-924314a WPP has announced its acquisition of New Commercial Arts (NCA), an independent creative and customer experience agency, that will join Ogilvy’s global creative network. With this acquisition also comes some key leadership changes. 1-251634 Wed, 11 Sep 2024 08:00:00 +0200 Bizcommunity CRM, CX, UX United States https://www.bizcommunity.com/Article/1/16/241117.html Aleph - the digital advertising company - has announced the launch of its global cross-border payments and credit underwriting unit, Aleph Payments. 1-241117 Fri, 18 Aug 2023 09:45:00 +0200 Bizcommunity CRM, CX, UX United States https://www.bizcommunity.com/Article/196/423/234947.html Two out of three marketing leaders are not very confident in their current media marketing and advertising strategy to effectively produce critical outcomes such as winning and retaining customers, increasing brand loyalty, enhancing CX, among others. 1-234947 Wed, 11 Jan 2023 10:41:00 +0200 Bizcommunity CRM, CX, UX United States https://www.bizcommunity.com/Article/196/16/234834.html WPP has acquired Fenom Digital, one of the fastest-growing digital transformation agencies in North America, to join WPP's global commerce capability within Wunderman Thompson. 1-234834 Fri, 06 Jan 2023 07:23:00 +0200 Bizcommunity CRM, CX, UX United States https://www.bizcommunity.com/Article/196/394/227420.html As retailers double down on data science in a quest to understand their customers, they must be mindful not to lose sight of the fact that shoppers are in fact humans, and not numbers. 1-227420 Tue, 03 May 2022 08:20:00 +0200 Bizcommunity CRM, CX, UX United States https://www.bizcommunity.com/Article/1/40/216307.html On 27 May 2021, Kantar, in partnership with Affectiva, presented a webinar on how inclusive portrayal in advertising is important for the progression of media. 1-216307 Fri, 28 May 2021 12:30:00 +0200 Bizcommunity CRM, CX, UX United States https://www.bizcommunity.com/Article/1/168/207161.html A new global report, titled 'The Future of Retail: Opportunities for Brands in the New Normal', highlights challenges and opportunities for retailers as the Covid-19 pandemic drives permanent shifts in consumer behaviour now and beyond the holiday season. 1-207161 Wed, 12 Aug 2020 11:20:00 +0200 Bizcommunity CRM, CX, UX United States https://www.bizcommunity.com/Article/1/458/205885.html Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues, forcing them into an ongoing cycle of discounts and promotions just to keep up. 1-205885 Mon, 06 Jul 2020 12:36:00 +0200 Bizcommunity CRM, CX, UX United States