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<title>Daily Everlytic Communication Insights industry news in South Africa</title>
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<pubDate>Mon, 12 Oct 2026 02:59:17 +0200</pubDate>
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	<title>WhatsApp support is getting more expensive, but not for everyone</title>
	<link>https://www.bizcommunity.com/article/whatsapp-support-is-getting-more-expensive-but-not-for-everyone-414759a</link>
	<description>Businesses that use WhatsApp predominantly for conversations and support need to pay closer attention to the October change than those who mainly use the platform for campaigns.</description>
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	<pubDate>Wed, 30 Sep 2026 09:35:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/904.html">Bizcommunity Everlytic Communication Insights South Africa</source>
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	<title>Top Women 2026 Closes: Systems, not just successes, must be redesigned for women-led growth</title>
	<link>https://www.bizcommunity.com/article/top-women-2026-closes-systems-not-just-successes-must-be-redesigned-for-women-led-growth-853663a</link>
	<description>The Standard Bank Top Women Conference 2026 closed on 9 September at the Sandton Convention Centre after two days that pushed past inspiration toward hard economic argument, naming what stands between women and the growth they're already generating, and what it will take, in policy and in practice, to remove it. Held under the theme "Her Power. Africa's Future. Amplifying Women-Led Growth," the conference opened with a statistic few in the room could shrug off: the World Bank estimates that between $15tn and $30tn in lifetime earnings and productivity is lost globally because millions of girls never complete 12 years of quality education.</description>
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	<pubDate>Tue, 22 Sep 2026 13:20:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/904.html">Bizcommunity Everlytic Communication Insights South Africa</source>
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	<title>South Africans are open to AI but still expect access to a person</title>
	<link>https://www.bizcommunity.com/article/south-africans-are-open-to-ai-but-still-expect-access-to-a-person-631291a</link>
	<description>The 2026 South African Customer Experience Report, produced by Rogerwilco, ovatoyou and Julia Ahlfedt CX Consulting, has revealed that South Africans are not anti-AI.</description>
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	<pubDate>Wed, 02 Sep 2026 09:26:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/904.html">Bizcommunity Everlytic Communication Insights South Africa</source>
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	<title>Why keeping your customers is now the smartest growth strategy</title>
	<link>https://www.bizcommunity.com/article/why-keeping-your-customers-is-now-the-smartest-growth-strategy-067225a</link>
	<description>South African consumers are spending more carefully than ever. Inflation, high interest rates and economic uncertainty have changed how people decide where to spend their money, and how loyal they stay to the brands they choose. For businesses, this shift has a direct consequence: acquisition is getting harder and more expensive, while the customers you already have are becoming your most valuable asset.</description>
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	<pubDate>Wed, 10 Jun 2026 08:47:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/904.html">Bizcommunity Everlytic Communication Insights South Africa</source>
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	<title>Your customers know when you’re faking it</title>
	<link>https://www.bizcommunity.com/article/your-customers-know-when-youre-faking-it-845873a</link>
	<description>How to keep your human voice alive in a world of automated emails.</description>
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	<pubDate>Wed, 20 May 2026 10:17:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/904.html">Bizcommunity Everlytic Communication Insights South Africa</source>
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	<title>Why relevance, not reach, is the real driver of email performance</title>
	<link>https://www.bizcommunity.com/article/why-relevance-not-reach-is-the-real-driver-of-email-performance-170466a</link>
	<description>For years, the conversation around email marketing has focused on volume: more campaigns, more sends, more touchpoints. But that thinking misses the real challenge. Most brands do not have an email frequency problem. They have a relevance problem.</description>
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	<pubDate>Tue, 07 Apr 2026 14:02:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/904.html">Bizcommunity Everlytic Communication Insights South Africa</source>
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