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<title>Daily Direct Marketing industry news in South Africa</title>
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<ttl>15</ttl>
<category>Direct Marketing news - South Africa</category>
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<title>Daily Direct Marketing industry news in South Africa</title>
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<pubDate>Mon, 02 Nov 2026 18:26:03 +0200</pubDate>
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	<title>You bring the expertise. lookn connects your business with real customer needs</title>
	<link>https://www.bizcommunity.com/article/you-bring-the-expertise-lookn-connects-your-business-with-real-customer-needs-295527a</link>
	<description>lookn™ is an AI-powered Needs Engine™ that matches customer requests with suitable service providers by service and area, giving businesses another way to connect with customers who have already asked for help.</description>
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	<pubDate>Mon, 02 Nov 2026 09:23:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/14.html">Bizcommunity Direct Marketing South Africa</source>
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	<title>DMASA announces finalists for the 2026 Assegai Awards</title>
	<link>https://www.bizcommunity.com/article/dmasa-announces-finalists-for-the-2026-assegai-awards-636031a</link>
	<description>The finalists showcase South Africa’s excellence in direct and integrated marketing, combining strategic thinking, creativity and measurable business impact.</description>
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	<pubDate>Mon, 19 Oct 2026 10:24:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/14.html">Bizcommunity Direct Marketing South Africa</source>
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	<title>NCC launches national opt-out registry: What direct marketers need to know</title>
	<link>https://www.bizcommunity.com/article/ncc-launches-national-opt-out-registry-what-direct-marketers-need-to-know-747212a</link>
	<description>In a media statement dated 7 October 2026, the National Consumer Commission (NCC) confirmed that registration on the opt-out registry system (registry) has commenced with effect from 15 September 2026.</description>
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	<pubDate>Tue, 13 Oct 2026 11:57:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/14.html">Bizcommunity Direct Marketing South Africa</source>
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	<title>South Africans are open to AI but still expect access to a person</title>
	<link>https://www.bizcommunity.com/article/south-africans-are-open-to-ai-but-still-expect-access-to-a-person-631291a</link>
	<description>The 2026 South African Customer Experience Report, produced by Rogerwilco, ovatoyou and Julia Ahlfedt CX Consulting, has revealed that South Africans are not anti-AI.</description>
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	<pubDate>Wed, 02 Sep 2026 09:26:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/14.html">Bizcommunity Direct Marketing South Africa</source>
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	<title>Direct marketing: A national opt-out system and the effect on B2B marketing</title>
	<link>https://www.bizcommunity.com/article/direct-marketing-a-national-opt-out-system-and-the-effect-on-b2b-marketing-397228a</link>
	<description>The Consumer Protection Act Amendment Regulations, 2026 (the “Amendment Regulations”) introduces a structured, centrally administered process for the regulation of direct marketing in South Africa. The amendment gives operational effect to the statutory opt-out right contemplated under the Consumer Protection Act 68 of 2008 by establishing a National Consumer Commission (“NCC”) administered opt-out registry, imposing mandatory registration obligations on direct marketers, and requiring periodic “cleansing” of marketing databases against the registry. In substance, the Amendment Regulations shifts anti-spam compliance from a decentralised, consent-based model to a centralised, registry-driven compliance model.</description>
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	<pubDate>Tue, 30 Jun 2026 15:45:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/14.html">Bizcommunity Direct Marketing South Africa</source>
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	<title>#BehindtheIMC | VML’s Jarred Cinman: Caring is the industry’s real superpower</title>
	<link>https://www.bizcommunity.com/article/caring-is-the-industrys-real-superpower-064065a</link>
	<description>“There’s never been a more exciting, or more uncertain, time to be in marketing,” says VML South Africa CEO Jarred Cinman, a pioneer who has helped shape the country’s digital advertising landscape from its earliest days.</description>
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	<guid isPermaLink="false">1-269167</guid>
	<pubDate>Fri, 19 Jun 2026 12:24:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/14.html">Bizcommunity Direct Marketing South Africa</source>
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	<title>TikTok Live is open. Your customer is inside. So where are you?</title>
	<link>https://www.bizcommunity.com/article/tiktok-live-is-open-your-customer-is-inside-so-where-are-you-401279a</link>
	<description>South Africans aren’t waiting for brands to show up, they’re already shopping on TikTok LIVE. Across the country, creators are selling products, answering questions and building communities in real time, with no big budgets or complex strategies, just presence. The opportunity for brands isn’t to invent something new, but to step into something that already exists.</description>
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	<pubDate>Fri, 12 Jun 2026 10:50:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/14.html">Bizcommunity Direct Marketing South Africa</source>
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	<title>South Africa’s spam-call era is over and  call centres must evolve or die</title>
	<link>https://www.bizcommunity.com/article/south-africas-spam-call-era-is-over-and-call-centres-must-evolve-or-die-390108a</link>
	<description>South African call centres have built world-class capability, but many outbound sales operations are still trapped in an outdated model: buy data, load a dialler and call thousands of consumers to convert a tiny percentage. That model is breaking. Consumers are tired of spam calls, call-screening apps are changing answer behaviour, and POPIA and the CPA opt-out registry are forcing businesses to prove that they have the right to contact people.</description>
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	<guid isPermaLink="false">1-268953</guid>
	<pubDate>Thu, 11 Jun 2026 10:15:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/14.html">Bizcommunity Direct Marketing South Africa</source>
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	<title>Why keeping your customers is now the smartest growth strategy</title>
	<link>https://www.bizcommunity.com/article/why-keeping-your-customers-is-now-the-smartest-growth-strategy-067225a</link>
	<description>South African consumers are spending more carefully than ever. Inflation, high interest rates and economic uncertainty have changed how people decide where to spend their money, and how loyal they stay to the brands they choose. For businesses, this shift has a direct consequence: acquisition is getting harder and more expensive, while the customers you already have are becoming your most valuable asset.</description>
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	<pubDate>Wed, 10 Jun 2026 08:47:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/14.html">Bizcommunity Direct Marketing South Africa</source>
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	<title>7 ways to market smarter when every rand counts</title>
	<link>https://www.bizcommunity.com/article/7-ways-to-market-smarter-when-every-rand-counts-956874a</link>
	<description>Tough economic times don’t just test businesses, they reveal which brands know how to adapt. As pressure builds and budgets tighten, the instinct to pull back is strong. But the brands that stay visible and rethink their strategy are often the ones that come out ahead.</description>
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	<guid isPermaLink="false">1-268444</guid>
	<pubDate>Wed, 27 May 2026 08:00:00 +0200</pubDate>
	<source url="https://www.bizcommunity.com/rss/196/14.html">Bizcommunity Direct Marketing South Africa</source>
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